State Farm® Insurance Agent Julia Johnson

"Thank you, Deborah, for your wonderful feedback! I'm happy to know that you found our team responsive and helpful. We're here to assist you with any insurance needs, so feel free to reach out anytime."

"Thank you, Nena, for sharing your experience! I'm delighted to know that Richelle was able to assist you with your billing questions and provide such excellent service. It's wonderful to hear that she made you feel at ease and addressed all your concerns with patience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"

"So sorry you were bothered so much by just a piece of marketing mail. "

"Thank you, Zeineb, for sharing your experience! I'm delighted to hear that Tania was able to help you envision your future and guide you in protecting your assets. It's wonderful that she could connect you with the right person for your retirement planning. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"

"Thank you, Jill, for your kind words! I'm happy to hear that our team has been friendly and helpful during this transition period. If you need any further assistance or have questions, feel free to reach out. We're here to help!"

"Thank you, Crystal, for your kind words! I'm glad Richelle could assist you with patience and thorough answers to your questions. If you have any more inquiries or need assistance in the future, please feel free to reach out to our office. We're here to help!"

"Thank you, Cristian! I'm delighted to hear that Richelle provided you with fantastic customer service. We're grateful to have her as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."

" Mr. Le, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d like to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "

"Hello Miss Hirtle, I am deeply concerned why you feel you are being scammed and much more feeling we are the WORSE as you called my team. Your disrespect and intolerable attitude towards my team member left my team member with no other choice to dismiss your call and I support that. We serviced your policies "temporarily" for the last two months after your Agent unexpectedly retired. Before this one episode, we never interacted with you before therefore you have no perspective of who we are and the quality service we provide. Make no mistake, my team members are not here to be belittled, insulted or disrespected by anyone. I wish you receive the treatment you deserve with your next insurance agent, I really appreciated that you transferred out of my agency right after that second call. We cater to people who appreciate our service and appreciate who we are as human beings; we cater to those who make us feel proud of what we come here to do every day, and those whose appreciation give us the reason to come in every morning no matter what we are dealing with in our lives and continue doing this day after day. Respectfully, Julia "

"Stacie, thank you so much for your kind words! I'm happy to hear that Richelle was able to assist you quickly and efficiently. Our team takes pride in providing personal and prompt service, and it's wonderful to know that you appreciate speaking directly with us. We’re always here to help with any questions you have. Thanks for recommending us!"

"Rob, thank you for your kind words and for being a loyal customer over the years. I'm glad to know that our service and advice have been helpful to you. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out. - Julia Johnson - State Farm Insurance Agent, Federal Way, WA"

"We appreciate you sharing your experience and your nice comments about the quality service from our customer service team. We appreciate your trust and recommendation."

"Gracias por compartir tu experiencia, Jesús. Lamento mucho los inconvenientes que has tenido con la cancelación de tu póliza y los cobros adicionales. Entiendo lo frustrante que debe ser esta situación. Agradezco que nos hayas informado sobre este problema y me comprometo a revisar tu caso para encontrar una solución adecuada. Por favor, no dudes en ponerte en contacto con nuestra oficina para discutirlo más a fondo. Queremos asegurarnos de que todo se resuelva correctamente. - Julia Johnson - State Farm Insurance Agent, Federal Way, WA"

"Hello, thank you for taking the time to share your experience with us. We understand how frustrating unexpected changes to your premium can be, especially when it feels like there haven’t been any changes to your policy. Premiums can sometimes shift due to a variety of factors, and we’d love the opportunity to review your account in detail to ensure everything is accurate and help clarify any changes. Please feel free to reach out to us directly—we’re here to help make this right for you!"

"Thank you, Tina, for sharing your experience! I'm glad Richelle provided such excellent service and made your decision-making process easier. Her friendly and positive attitude is truly an asset to our team. We appreciate your kind words and look forward to assisting you with any future needs! - Julia Johnson - State Farm Insurance Agent, Federal Way, WA"

"Brad, thank you for your loyalty over the past 10 years! We're glad our honesty and thorough answers have been helpful to you. Your appreciation means a lot to us. If you ever have more questions or need assistance, we're always here for you. - Julia Johnson - State Farm Insurance Agent, Federal Way, WA"

"Thank you, MJ, for your wonderful review! I'm glad to hear that our team was friendly and helpful in answering all your questions. We always strive to provide thorough explanations to ensure our clients fully understand their options. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Julia Johnson - State Farm Insurance Agent, Federal Way, WA"

"Veronica, we really appreciate you sharing your experience. One of my passions is to develop professionals in the industry like Carla who has been part of my team since we opened in 2010. I am proud of her and the rest of my team who are committed to the mission of my business and strive to deliver a remarkable customer service experience every time. Thank you again for your kind words and for being part of our State Farm family. Julia"

"Hola Miguel Alonso, Me da mucha lastima te expreses de esa manera dado que tu trato a la Senorita que te atendio no fue de nada cortez. Mientras nosotros tratamos de atenderte con profesionalismo y respeto, siempre esperamos esto sea reciprocado sea que la situacion tenga un resultado sea o no favorable. Hay transacciones que van mas alla de nuestro control como agencia y pueden tomar tiempo en reflejarse en el sistema. Desafortunadamente no tuviste la paciencia ni para entender la explicacion ni para esperar a que los cambios que pediste sean finalizados por Operaciones y reflejados en tu bill. Espero te vaya bien con tu nueva aseguradora. Cordialmente, Julia Johnson, Agente de State Farm"

"Gracias, Vicky, por tus amables palabras y por confiar en nuestra agencia para asegurar tu vida. Estoy muy contenta de saber que estás satisfecha con nuestro servicio. Si necesitas algo más en el futuro, no dudes en contactarnos. - Julia Johnson - State Farm Insurance Agent, Federal Way, WA"

"Gigi, thank you so much for your kind words! I'm happy to know that our advice and guidance have been valuable to you and your business. Being available and reachable for our customers is a top priority for us. We're grateful for your business and look forward to continuing to provide excellent service. If you ever need anything, don't hesitate to reach out. - Julia Johnson - State Farm Insurance Agent, Federal Way, WA"

"Rodolfo, We are happy that you had a good experience with us. We strive to give you and any other customer the same professional attention you deserve. I appreciate you rating us. Sincerely, Julia Johnon State Farm Agent"